You received a tracking number in your shipping confirmation. Use it to follow your parcel. Note for international orders (outside Germany): the tracking link often updates once the parcel reaches the destination country and the local carrier takes over—from then on you’ll see daily updates. If you think something went wrong beyond that, email support@meine-studios.com with your order number and we’ll help.

Yes, we ship worldwide. Free shipping from $59 / €49. We ship from Germany and process & dispatch within 1 business day. See delivery times below and our Shipping Policy for details.

Delivery Times:

• US: 6–9 business days
• UK: 5–8 business days
• Germany: 2–3 business days
• Austria: 3–5 business days
• Rest of Europe: 7–9 business days
• Rest of World: 9–12 = business days

We ship from Germany. See typical windows above; the exact estimate for your address appears at checkout. You’ll receive a tracking link once your order ships.

Free worldwide from $59 / €49. Otherwise a flat rate of €6.99 / $8 applies.

Orders are fulfilled from Germany. EU shipments typically arrive without additional customs formalities.

• EU: Normally no additional duties.
• Outside the EU: in most cases no extra duties are charged (we prepare shipments properly). In rare cases, local authorities may charge customs/VAT—if that happens, these costs are the customer’s responsibility.

Yes. We offer a 30‑day money‑back guarantee. Try it at home, in the office or on the go. If it’s not for you, send it back and we’ll refund you.

Email support@meine-studios.com with your order number to request a return authorization. Please don’t send items back without prior authorization.

As soon as your return arrives at our warehouse and passes a quick check, we refund the full price to your original payment method. Please note it can take up to 5 business days for the refund to appear on your statement.

Test the SMART SLEEVE® for 30 days. If you’re not convinced, email support@meine-studios.com with your order number to get return instructions. Return shipping: you can (a) request a prepaid label from us and we’ll deduct the label cost from your refund, or (b) arrange the return yourself—you pay the carrier directly and we refund the full purchase price once received. view policy policy

Two sizes fit most devices: 13–14" and 15–16" (incl. Apple MacBook, Lenovo, Dell, HP). Check our size guide for exact fit. Oversized gaming laptops above 16" may not fit.

Yes—94% of users report better posture and less wrist strain within one week; 92% feel less tension in neck/shoulders. Designed with input from physiotherapists. (Independent 4‑week customer survey.)

Yes—also stable on soft surfaces. The TriFold base supports up to 27 kg. On very soft surfaces any stand can sink a little; for long typing sessions, a firm surface is more ergonomic.

It’s both: a protective sleeve with soft velvet lining that converts into a stand with an integrated wrist rest.

The upgraded PU (vegan) leather is scratch‑ and water‑resistant and up to 30% more durable than previous versions. Normal signs of use can occur; wipe clean to keep it looking fresh.

SMART SLEEVE®, a matching tech pouch, plus two magnetic cable organizers.

Soft padded velvet lining inside; outside durable, water‑repellent, scratch‑resistant PU leather with an additional reinforcement layer—for protection from scratches, spills and minor bumps.

Premium PU (vegan) leather exterior, reinforced TriFold core, and soft velvet lining.

We use animal‑free (vegan) materials and design for long‑term use, replacing multiple accessories (sleeve, stand, wrist pad, tech pouch) with one compact product. Packaging is kept minimal. We continuously improve and share updates on materials & sourcing.

Wipe with a damp cloth; avoid harsh chemicals and abrasives.

Yes—ultra‑slim and lightweight (~1 lb / ~450 g), fits easily into any bag. At airport security, follow local instructions (you may be asked to remove the laptop).

Open the sleeve, fold out the TriFold structure and place your laptop on top. The integrated wrist rest supports neutral wrist posture while typing.

It replaces four products (sleeve, stand, wrist pad, tech pouch) and uses premium materials with reinforced magnets—built to last. Used daily, that’s ~€0.19/day in the first year.

Aim for the top of your screen at or slightly below eye level. Keep elbows ~90° and wrists neutral. Adjust chair/desk height or use an external keyboard for long sessions.

Yes. The integrated wrist rest is designed for comfortable on‑device typing. For marathon sessions, many users still prefer an external keyboard.